Privacy Policy

Last updated: 3 October 2026. This is a first draft covering how we actually handle your data - please have it reviewed against your specific legal obligations before treating it as final.

When you create an account, place an order, or contact us, we collect your name, email address, phone number, and delivery address. We also keep a record of your order history and the products you have purchased.

We never see or store your full card or mobile money details directly - payments are processed through secure third-party payment processors, and we only receive confirmation that a payment succeeded along with a reference number.

We use your information to process and deliver your orders, respond to customer service requests, send order and delivery updates, and - only if you have opted in - send marketing emails about new products, sales, and promotions. You can unsubscribe from marketing emails at any time using the link in any such email.

We share order and delivery details with our payment processors and delivery partners only as needed to complete your order. We do not sell your personal information to third parties for advertising purposes.

We take reasonable technical and organizational measures to protect your personal information, including encrypted connections between your browser and our servers and restricted internal access to customer data.

You may ask us to access, correct, or delete the personal information we hold about you, or to stop processing it for marketing purposes, by contacting us using the details on our Contact page.

We use cookies to keep you logged in, remember items in your cart, and understand how customers use our site so we can improve it.

We may update this policy from time to time. Continued use of the site after a change means you accept the updated policy.

If you have any questions about this Privacy Policy or how your information is handled, please reach out via our Contact page.